At Therapro we recognize that our patients are not simply names on files or policy numbers, they’re individuals, each with special needs to be attended to and cared for. It’s our mission to provide high quality, culturally competent, and comprehensive healthcare services in a caring and comforting environment. At Therapro we treat you as though you are our only patient, giving you our undivided and un-compromised attention. Just meeting your expectations would simply not be enough. This philosophy is what makes Therapro the smart alternative in the healthcare industry.

At Therapro LLC, we treat patients as people. We recognize that healthcare is a service industry and will do everything in our power to make you feel comfortable. Regardless of the reason for your encounter we will strive to make you feel as if you were the only person we are going to see that day. If you grant us the opportunity to serve you, here is a generalized preview of what to expect:

UPON ARRIVAL...

When you first arrive at a Therapro Facility you will be greeted by one of our Patient Advocates. Our Patient Advocates answer the phone, verify insurance, assist with and ensure patients complete the necessary paperwork, schedule appointments and answer non-clinical questions. It is their function to guide you through the process and ensure that each visit matches our quality standards.

YOUR PERSONAL EVALUATION...

You may be coming to Therapro with a prescription from your physician or you may be coming to see a Therapro Doctor or specialist. Regardless, the next step is that you will meet with a Therapro health care practitioner (Physical Therapist, Occupational Therapist, LCSW, Psychologist, Medical Doctor) who will evaluate your condition, discuss his or her goals and specific needs, and devise an individualized treatment plan. The advantage that Therapro maintains is the fact that all care is integrated and coordinated. You as the patient can one stop shop for your healthcare needs. If more than one specialist is required to maximize your recovery that is certainly accommodated. The length of your treatment plan and frequency of visits are based on several factors including the physician, surgeon or case manager's prescription, your particular insurance plan, your specific injury/condition, and the evaluation.

OUR CONTINUED CARE...

At each visit, you will work with a member of Therapro’s team, who instruct and supervise the care. Various modalities may be utilized including traction, electrical stimulation, ultrasound, application of ice and heat, as well as therapeutic exercise and manual therapy. Depending on the nature and complexity of your condition you may be assisted by a number of specialists all who possess different skill sets. The ultimate goal of your treatment is your optimal wellbeing. It is comforting to know that at Therapro Complementary Alternative Medicine is offered and available. Such techniques such as: Reflexology, Reiki, Massage Therapy, Hypnosis, Biofeedback, Enzyme Therapy, Aromatherapy, and Flower essence therapy are just a few of the services offered. As you progress through a spectrum of care, our specialists will assign a home regimen to ensure your continued wellbeing.

Healthcare, particularly rehabilitation, takes consistency and a desire to achieve. It is important that you show up for all of your visits and come prepared to succeed. If you are to miss a visit for any reason you should make it up. Your cooperation is essential for your success.

If at any point you should have any questions, please feel free to ask. Our specialists welcome and encourage questions and comments so that we can better serve you. We share this sentiment with referring physicians, and communicate your progress to them on a regular basis.